The Unmentionables Podcast
We're Evan and Melissa. We cover the topics you’re not supposed to talk about at dinner. Politics, religion, sex, offensive humor, awkward situations, mental health, and parenting opinions are all on the table. What’s not on the table is a woke view of the world. We say what most people think but are afraid to say and we have a great time sharing our love and discussions with you. We’ll show you how to have a conversation again and how to disagree with love and respect for one another.
The Unmentionables Podcast
The Myth of the Problem Child
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Your kid’s meltdown might be real, exhausting, and scary, but it may not be the real problem. We sit down with Heather, one of our clinicians, to challenge the “fix my nine-year-old” request and explain why child behavior so often functions as the loudest symptom of a stressed family system. When we treat the child as the sole culprit, we miss the negative interaction cycle that keeps repeating at home and we accidentally train everyone to stay stuck.
We walk through the model we’re building at Heart for Change: a systemic family therapy approach that starts with parent participation, accountability without shame, and skill-building that actually transfers to real life. That includes assessing what services fit best (parent work, couples counseling, individual trauma therapy, family sessions) and using tools inspired by parent-child interaction therapy to observe routines like dinner, homework, and bedtime through secure, HIPAA-compliant telehealth. The goal is simple: understand the context, then coach change where it matters.
We also get practical about what helps fastest: regulate yourself first, come back to repair after conflict, and rebuild a positive relationship instead of living in constant correction. We talk teens and privacy, why some families need pacing to heal trust, and when systems work is the wrong call because safety comes first. If you’re waiting until things are “bad enough,” this conversation argues for getting help earlier, like maintenance, not emergency response.
If this hits home, subscribe, share this with a parent who feels stuck, and leave a review so more families can find support.
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Evan Q: 01:18
All right. Welcome, Heather." We w- welcome Heather. Yeah. All right. Well, welcome to episode today. Uh, we're gonna introduce you to Heather, of the, clinicians in our office. Welcome, Heather.
Heather & Melissa: 01:25
Thank you. It's
Evan Q: 01:26
It's good to
Heather & Melissa: 01:27
you- this this is her first
Melissa: 01:27
time.
Evan Q: 01:28
Good to have you here. Yep, your first time on the, on the show. Uh, no pressure.
Heather & Melissa: 01:33
Yeah.
Melissa: 01:33
none. Okay.
Evan Q: 01:35
So we're gonna talk a little bit today about the myth of the child.
Heather & Melissa: 01:39
Mm.
Evan Q: 01:40
how families work together through this not just you know, individual children.. So start this with a premise, and I'll let you guys kind riff off of this. This is gonna be a mostly you episode. Um, so I call in, a parent calls in, says, "My nine-year-old is a problem, can you fix him for what's actually going on in that family about 80%
Heather & Melissa: 02:04
of the time?
Evan Q: 02:04
of the time?
Heather & Melissa: 02:06
So
Melissa: 02:07
your background,
Heather & Melissa: 02:09
I think, is important for us to at least share. Do you wanna share a little bit about kind of what you've done over the years and what even allows you to be able to speak on
Heather & Melissa: 02:20
this topic? Sure.
Melissa: 02:20
topic? Sure. With any intelligibility.
Heather & Melissa: 02:24
Mm-hmm. Um, so
Heather: 02:26
my background
Heather & Melissa: 02:27
pretty much includes family therapy. From the time I entered the field, my first job was in family-based therapy. Um, and I did family-based therapy, which is going into people's homes where their kids are exhibiting behaviors that would be considered unsafe and are- at risk Mm ...of being taken out of the house due to the level of the behavior. Um, yeah, pretty severe mental health, we would say. Mm-hmm. And inpatient stays, all of those kind of things. Um, and then I had left that and gone to school-based. Why
Melissa: 02:59
did you leave?
Heather & Melissa: 03:02
Oh, that's a heavy question. I feel like I-
Heather: 03:04
I- I, uh,
Heather & Melissa: 03:07
think I left that- field, I guess I'll say, for a little bit because I think the,
Heather: 03:14
at the time
Heather & Melissa: 03:16
so new as a therapist- Mm I think I really came into that pressure of,
Heather: 03:23
oh, I'm actually
Heather & Melissa: 03:24
to fix this." Like,
Heather: 03:25
that phone call of like, This is my nine-year-old child. Come in and fix
Heather & Melissa: 03:29
I thought doing the work was actually trying to fix the child for them for a period of time,
Heather: 03:33
and that's not
Heather & Melissa: 03:35
No. Um, so
Heather: 03:36
I left
Heather & Melissa: 03:37
Mm. Went into school-based, and I quickly realized working so individual with kiddos in school-based, like there's a lot of pros to that program. Um, but the main con that I found was the lack of parent involvement. Mm. And I felt like I was handing kids coping skills to deal with maybe some of their parents' behaviors. Right. Which led me right back to family-based. With no reinforcement then in the home- Yes
Melissa: 04:01
on the behaviors.
Heather: 04:02
Yes.
Heather & Melissa: 04:03
Right.
Melissa: 04:04
So that led you back to family base.
Heather & Melissa: 04:05
Mm-hmm. I went back to where I came from- Okay because I found the value in that then, and
Heather: 04:11
I felt like
Heather & Melissa: 04:12
helped kind of Right shift the lens of more so teaching skill- Mm-hmm than fixing the kid. Yes. And I felt like I could be more effective going around a second time- Mm-hmm ...seeing that. Were you? I would believe
Heather: 04:26
so. I, the,
Heather & Melissa: 04:28
Yeah.
Heather: 04:29
Well- Families might
Heather & Melissa: 04:30
with you on that one,
Heather: 04:31
but.
Melissa: 04:32
Well, what's the other piece of this, right? Because we know as we can't fix
Heather & Melissa: 04:36
Sure.
Melissa: 04:38
And so did you find of
Heather & Melissa: 04:42
that wanted the
Melissa: 04:43
the help, that wanted
Heather & Melissa: 04:44
make the changes, that wanted to take accountability for their part in it? really kind of
Melissa: 04:51
too far gone at that point.
Heather & Melissa: 04:52
Yeah, I think it was a split. I think there was a lot of families that felt desperate and wanted the help, but didn't understand what the help was. Mm-hmm. And so I think when you started to actually engage with what help meant, that's when the lights would show up. Change. Yeah. Changing. And change from
Heather: 05:09
them.
Melissa: 05:09
Right.
Heather: 05:09
Not
Heather & Melissa: 05:10
change from their child. Right. Um, so I do believe that parents really wanted things to change and be better. I don't think parents anticipate that it starts with them and not their kid. Right. So h-
Melissa: 05:22
h- we
Heather & Melissa: 05:23
things pretty differently
Melissa: 05:24
here.
Heather & Melissa: 05:25
Um,
Melissa: 05:26
in a lot of ways,
Heather & Melissa: 05:27
And I I remember when you first
Melissa: 05:29
started with you took on a
Heather & Melissa: 05:32
of kids. Mm-hmm. And we would have a lot of conversations about, like, how do we combat that home environment. We can't just change the kid. Mm-hmm. And you
Melissa: 05:45
know my
Heather & Melissa: 05:45
on this, is we can't just change a kid. Mm-hmm.
Melissa: 05:48
we can't fix
Heather & Melissa: 05:49
kids. Mm-hmm. We have to start change from the top down,
Melissa: 05:53
and one of the took on this revamping our child
Heather & Melissa: 05:58
Mm-hmm. yes. yes.
Melissa: 05:59
Do you remember what we put in there?
Heather & Melissa: 06:01
Uh- Yeah, I the only thing I feel like I remember is outlining that the parents were gonna have to be- Yes involved, and that they had to consent that they knew that if they were getting their kid involved with us- Uh-huh that they were also going to be involved. Absolutely. And then what happened to our child referrals? They kinda went
Heather: 06:19
down.
Melissa: 06:19
They went down.
Evan Q: 06:20
It's, it's a group participation mechanism. Yeah. It is. Everybody's a part of this.
Melissa: 06:24
Uh-huh,
Heather & Melissa: 06:24
And i- it
Melissa: 06:25
seemed that not all the parents really wanted part of that process.
Heather & Melissa: 06:33
They, they really do
Melissa: 06:34
seem to view
Heather & Melissa: 06:35
as a fix my kid model. Mm-hmm. Um, so
Melissa: 06:39
that kind of
Heather & Melissa: 06:40
us to
Melissa: 06:42
the new model that we're launching.
Heather & Melissa: 06:45
Mm-hmm.
Heather & Melissa: 06:45
And
Melissa: 06:46
do you, do you wanna share some about,
Heather & Melissa: 06:49
just a little bit about that,
Melissa: 06:50
and what would happen when that parent calls in and says, "Fix my nine-year-old?"
Heather: 06:55
Yeah,
Heather & Melissa: 06:55
the new model that we're looking at involves more of a systemic family- Mm-hmm approach. So when the parent calls in and says, "Fix my kid," where
Heather: 07:05
we're gonna
Heather & Melissa: 07:05
is with them. Mm-hmm. And kinda going through an assessment, seeing what's going on, and breaking it down from there. So okay, this is clearly... if the kid's having an issue, it's pretty much
Heather: 07:16
Most likely and
Heather & Melissa: 07:18
into the parenting side of things too. If the kid's gonna be in therapy, Yep the parent is also going to be in therapy But from there, we'll also kind of assess do they need couples counseling for mom, dad, whoever, right, that's in a relationship in the house. Mm-hmm. Um, do we need individual therapy to work through traumas or- Mm-hmm yeah, other issues? Do we need family, like are we ready to be in a room together- Mm-hmm and working through things in that way? Yeah. Kinda just breaking it down from there in a more just, I picture it very collaborative, not only among family members, but among- Mm-hmm us here. As clinicians. As clinicians. Mm-hmm.
Melissa: 07:54
Yeah, because
Heather & Melissa: 07:55
can't possibly take on
Melissa: 07:56
doing all of
Heather & Melissa: 07:57
services. Nor would you want to. No. So
Evan Q: 08:00
So we've talked a little bit about your into, you know, the business and into family therapy and ultimately how you cycled back to it. Um, and Melissa, I know you've been doing this for, you know, a long time as well. What percentage of the kids would you say that you've treated, um, over the years that you would say are the actual the problem versus like the loudest
Heather & Melissa: 08:24
symptom of it all? Oh.
Heather: 08:26
gee.
Heather & Melissa: 08:27
I'd say a pretty
Heather: 08:28
low
Heather & Melissa: 08:29
are the actual
Heather: 08:31
source compared to- If you
Evan Q: 08:33
had to put a number on it, what would it be?
Heather: 08:34
Oof.
Heather & Melissa: 08:36
Maybe 15 to 20%. Way to put Baby in the corner. I
Heather: 08:42
know. I was gonna say, I, I mean. Baby in the...
Evan Q: 08:45
Well, you know, numbers make
Heather & Melissa: 08:48
So,
Heather: 08:48
Well. Even if they're not factual.
Evan Q: 08:50
No, they better be close to factual, otherwise what are we saying it for? But-
Heather: 08:54
In my experience, however.
Evan Q: 08:55
So le- less than, less than a quarter of the people are coming to you and saying, "My kid's the, the problem," and they're just maybe a symptom that, of a larger
Melissa: 09:05
a kid's reaction to the systemic to- the family dynamic.
Heather & Melissa: 09:12
Yeah. And looking at how every child responds differently to some of those things. You know, you have some
Melissa: 09:18
kids that
Heather & Melissa: 09:19
some kids that externalize. Some kids decide they're cats. Mm. Other kids- you
Melissa: 09:24
know, sink into their model student know, take on that role of being the golden child.
Heather & Melissa: 09:32
They excel in sports.
Melissa: 09:34
So I think we tend to end up with those
Heather & Melissa: 09:37
children, with those class clown
Melissa: 09:39
children,
Heather & Melissa: 09:40
with those kids that are struggling with the anger. Mm-hmm. Or they pick up a vape?
Melissa: 09:45
Or they pick up a vape, yeah. Absolutely.
Evan Q: 09:50
S- so-
Heather & Melissa: 09:51
Lying, stealing
Evan Q: 09:53
Heather, you did in-home and school-based, um, work before coming a, you know, uh, an outpatient clinician role. What did you see in the living rooms that you would never see
Heather & Melissa: 10:04
in an office? Mm.
Heather: 10:08
Yeah, uh
Heather & Melissa: 10:11
things even
Heather: 10:11
as
Heather & Melissa: 10:12
simple as where people sit, how they align themselves in a room. Mm-hmm. Well, that's dad's chair, or that's mom's spot. And where does the kid tend to navigate- and
Heather: 10:24
go?
Heather & Melissa: 10:25
Mm-hmm. Um, even looking for when things are
Heather: 10:28
going well.
Heather & Melissa: 10:28
Like, where do we go when things are going good? Yeah. Um, also, yeah,
Heather: 10:34
just
Heather & Melissa: 10:34
the dynamics of, uh, Mm-hmm ...co-regulating.
Heather: 10:38
Mm-hmm. Um, 'cause in my office
Heather & Melissa: 10:39
when, especially when I'm just seeing a kid individually on their own, the dysregulation's pretty low. Mm-hmm. mm-hmm. A lot of the kids
Heather: 10:45
really liked coming to therapy. I'm- That's right not triggering them all
Heather & Melissa: 10:49
much at times- Sure right? Um- Sure and I, then the parents, even if the parents are there, right, still pretty low dysregulation, cause they're in front. They're
Heather: 10:57
not in
Heather & Melissa: 10:57
safe, comfort
Heather: 10:58
space. I go
Heather & Melissa: 11:00
somebody else's home, the system's gonna play itself out. Mm-hmm.
Heather: 11:04
Um,
Heather & Melissa: 11:04
so you see the... In
Heather: 11:07
family-based, they use
Heather & Melissa: 11:08
called the negative interaction cycle. So we plot that pretty quickly when we go into people's homes- Mm-hmm ...And we watch how, it starts with how
Heather: 11:16
the kid reacts or
Heather & Melissa: 11:17
and then how the parent reacts and responds, and then how does the kid- up the ante from there? Yeah. And how does the parent up the ante from there, and where does this go? Right. Um, watching that play
Heather: 11:25
out
Heather & Melissa: 11:26
is a lot harder in a therapy room than it is in somebody's living room.
Melissa: 11:30
So we've talked a
Heather & Melissa: 11:32
bit about PCIT. Mm-hmm. parent-child interaction therapy,
Melissa: 11:36
and that model has this Mm-hmm where, they virtually and observe communicate
Heather & Melissa: 11:46
with the parent system during that or are just observing and kinda taking in that whole family environment. We've
Melissa: 11:53
talked about
Heather & Melissa: 11:54
using that as a
Melissa: 11:54
component- Mm-hmm of this model-
Heather & Melissa: 11:58
Mm-hmm ...where we
Melissa: 11:59
do get to
Heather & Melissa: 12:00
because you, what you see,
Melissa: 12:03
especially
Heather & Melissa: 12:04
when kids don't know somebody's watching.
Heather: 12:07
Mm-hmm
Heather & Melissa: 12:08
Yeah. Yep. Absolutely. Yeah. Well, and kids tend to get to a point, too, where they don't care to hide it anymore. Mm-hmm. But sometimes that takes the parents longer to get to. And I think when you're in their home- Yeah you watch them hit the point of desperation- Mm-hmm that you don't always see. Yeah. And how do we
Heather: 12:28
respond
Heather & Melissa: 12:28
we're desperate? Right. And how does that connect to what we're seeing from the kid when the kid is desperate?
Melissa: 12:34
Would you see that in a
Heather & Melissa: 12:36
session? Would you see the parent get to that point of desperation? Yes. right in front of you? Yes. Okay.
Melissa: 12:42
Even- Okay.
Heather: 12:43
Yes.
Melissa: 12:43
I've never done family-based.
Heather & Melissa: 12:45
Yeah. Like
Evan Q: 12:46
the model so I have a, a couple of thoughts as well that came to me while we were talking and, and you mentioned this, and I know, Melissa, early in your career, um, you weren't, you didn't go right into outpatient work. I don't think anybody that's, that's new in work goes right into outpatient work. And it, it, if I could summarize my perspective, it feels to me like the first place they put social workers straight out of the hardest to be. They put them with, or you typically find your home with an agency, a government agency-
Melissa: 13:21
Trial by fire fire
Evan Q: 13:22
or family-based environment. Yeah. felt to me when were talking, Heather, and you can correct me on this or add to it, to like your go-around were like, "I don't even that I know." what I think I know." and, And, and, and, uh, you know, you came back to it after a transition period- Mm-hmm to, to the school-based, and you came back to with a different, maybe a more experienced set of eyes- Mm and you saw things differently. Would you agree? Yeah. Well,
Heather: 13:47
the confidence
Heather & Melissa: 13:48
low. Mm-hmm.
Heather: 13:48
And it wasn't not
Heather & Melissa: 13:50
was it because I was new, but then you also have to remember, at that time, going into it, I'm 24 years old. Wow. And I have no kids at that point in time. Right. I'm not married. Mm-hmm. So again, when you watch people get to a point of desperation- Mm nine times out of 10- Mm they're looking for somebody to blame. So when I'm there- Yeah "You're making our family worse." Right.
Heather: 14:14
This wasn't
Heather & Melissa: 14:15
until you came
Heather: 14:16
in You
Heather & Melissa: 14:18
even fix it." "You're...
Heather: 14:20
That's why you're here.
Heather & Melissa: 14:21
Make it better." And you know, you really take that in when you're not- Yeah confident, competent.
Melissa: 14:27
Right.
Heather: 14:28
And again,
Heather & Melissa: 14:28
trial by fire. Right. And you say, "Okay, maybe these people have a point," right? "I don't
Heather: 14:33
know what I'm
Heather & Melissa: 14:34
about. Let me
Heather: 14:35
step away."
Heather & Melissa: 14:36
Um, and I think it just took a little bit
Heather: 14:38
bit of time to come
Heather & Melissa: 14:38
back to that confidence of, "No, this
Heather: 14:41
is just hard for everybody," right? "We
Heather & Melissa: 14:43
don't know what we're doing. Right. Um, and I can bring a different perspective. It's not my job to fix it. Yeah. It's my job to sit in the mud with you and figure out what we can do different.
Melissa: 14:52
And you can't fix things for to try
Heather & Melissa: 14:58
and implement things- Mm-hmm to fix it themselves. Mm-hmm. Yeah. So we can offer all these suggestions to families and sit in the muck with them,
Melissa: 15:08
and yet
Heather & Melissa: 15:09
if they don't do it when we're not there, or you know, they try
Melissa: 15:15
it when you
Heather & Melissa: 15:16
there, but then i- they're not at a level... And I, I mean, some of this is nervous system functioning. Mm-hmm.
Melissa: 15:23
And them, being in
Heather & Melissa: 15:26
or flight- Mm-hmm ...in these situations by themselves,
Melissa: 15:29
and when we go into fight or flight, we're not thinking about the
Heather & Melissa: 15:32
to use. Mm-hmm.
Evan Q: 15:34
Yeah, that's a, that's a fantastic into the next segment of this too, because I wanted to, to start down the question of really what is the hard ask here? what what, what is Heart for Change is now telling parents- your participation is no longer optional. Yes.
Melissa: 15:50
Yes.
Evan Q: 15:50
So say in plain English, like what are you actually asking a parent to do-
Heather: 15:55
Mm-hmm
Evan Q: 15:55
in regards to this? I know you'd strategies that could up, but in a typical scenario, what are you asking a to do?
Heather & Melissa: 16:05
I think the main bottom
Heather: 16:08
line that I feel
Heather & Melissa: 16:09
I'm asking a parent to do is, one, to show up and be willing to reflect, um, and be open to the
Heather: 16:18
idea
Heather & Melissa: 16:19
of, like, accountability in a role, in a relationship- Mm-hmm um, because ultimately, even though it's a parent-child relationship, it's still a relationship you have to take accountability in Mm-hmm. Um, and I think there's a lot of, sometimes that can be a challenging
Heather: 16:34
thing to work through of it's not always
Heather & Melissa: 16:35
just "I'm the parent, and I said so- Mm-hmm and that's just why it is the way it is." Um, yeah, I think just asking parents to be prepared to show up and reflect and try- Mm-hmm something new, um, and be open to trying something new, and being
Heather: 16:51
real about where you're at, honest. I think that's a
Heather & Melissa: 16:56
part of it, too, of don't tell me you're open to trying to do something- Mm-hmm if you're really not open to trying to change it, 'cause then we're gonna- Right beat our head against the wall. Let's find what we are able and willing to handle to change, um, and start from there.
Melissa: 17:12
I think that's
Heather & Melissa: 17:13
because one
Melissa: 17:14
of the things that I've
Heather & Melissa: 17:16
is that, I mean, as humans we have a
Melissa: 17:19
a
Heather & Melissa: 17:20
towards negativity. Mm-hmm. And so we come in as parents with a negative view of what's happening, and
Melissa: 17:27
really, one of the fundamental issues that people come in with is a lack of positive relationship with that partner or child- Mm-hmm or whatever
Heather & Melissa: 17:38
is. And so we can't
Melissa: 17:40
build that- Mm-hmm without creating positivity-
Heather & Melissa: 17:43
positivity. Mm-hmm. Positive interactions. Yeah.
Melissa: 17:46
And so one of the first that I often
Heather & Melissa: 17:50
parents to start with is let's just
Melissa: 17:53
try to have a positive
Heather & Melissa: 17:55
with your ch-" Let's, let's
Melissa: 17:58
just hone in you give them
Heather & Melissa: 18:01
kind of positive feedback? Mm-hmm.
Melissa: 18:03
Hey, I really appreciated you or, "You did a great job with that, and
Heather & Melissa: 18:07
how." Mm-hmm.
Melissa: 18:08
Um, looking at shifting this
Heather & Melissa: 18:12
negativity based relationship- Yeah
Melissa: 18:15
to some kind
Heather & Melissa: 18:17
of positive interaction that exists here. Mm-hmm. Yeah, I mean, that's what I think I liked about Family Based the most was the model was rooted in if the relationship improves, the behaviors will follow.
Melissa: 18:26
Right.
Heather & Melissa: 18:28
Right. So that's kinda the goal is how do we build a relationship. Mm-hmm. Like, there might be times where you wanna come in and talk to me about Johnny- Mm-hmm
Heather: 18:37
slapped Susie
Heather & Melissa: 18:38
X amount
Heather: 18:39
of times, and I don't
Heather & Melissa: 18:40
hear about
Heather: 18:40
that. That's content. Sure.
Heather & Melissa: 18:43
wanna go through the process of
Heather: 18:44
of like-
Melissa: 18:44
Why did he do
Heather: 18:46
did we get here? Yeah.
Heather & Melissa: 18:47
Yeah. I was
Melissa: 18:49
just
Heather & Melissa: 18:50
too about even those higher
Melissa: 18:52
risk vaping, the fighting,
Heather & Melissa: 18:55
the,
Melissa: 18:56
the, lying and deception,
Heather & Melissa: 18:58
right? And I follow Dr. Becky Kennedy. Mm-hmm. She wrote
Melissa: 19:02
Good
Heather & Melissa: 19:03
and circling
Melissa: 19:04
back to that
Heather & Melissa: 19:06
every single behavior has a root cause. Mm-hmm.
Melissa: 19:10
and these are good
Heather & Melissa: 19:11
kids that are having a
Melissa: 19:14
hard time and hard moments, parents.
Heather & Melissa: 19:18
we are good parents- Mm-hmm that are having a hard time- Mm-hmm with
Melissa: 19:24
some really hard behaviors, and sometimes regulating
Heather & Melissa: 19:28
Mm-hmm. And expecting a child
Melissa: 19:30
to regulate or fix we can't even
Heather & Melissa: 19:34
it. Mm-hmm. Yep. I mean, you know our philosophy here is I am not sitting up on this
Melissa: 19:39
white cloud of perfection,
Heather & Melissa: 19:42
as a
Melissa: 19:42
human- No as a parent- Yeah in, in
Heather & Melissa: 19:45
way and I'm so honest with people that
Melissa: 19:49
I sometimes lose my shit.
Heather & Melissa: 19:51
It's-
Melissa: 19:51
It,
Evan Q: 19:52
it's interesting- It happens that you, that you mention that, too, 'cause what came to my mind while you were talking about that and the negativity side of things is that you're going to have a number of parents who hear, "Hey, we need you in the room as you are the
Heather & Melissa: 20:05
here." Yep
Evan Q: 20:07
And so- You
Melissa: 20:08
are the solution here.
Evan Q: 20:09
What do you say to that parent?
Melissa: 20:11
You are the solution. Mm-hmm. You are part of the solution. And the reality is, a
Heather & Melissa: 20:17
of the parents you worked with in family-based
Melissa: 20:20
didn't exactly have good modeling on how to be a parent. And we're talking about breaking
Heather & Melissa: 20:27
of cycles. Mm-hmm. Yeah. Well, and and these are also families who typically were used to having people, professionals come in and tell them what to do. Right. And not
Heather: 20:38
give them
Heather & Melissa: 20:39
tools and things- Mm or try to teach them how to do. Mm. So it was never modeled for them to begin with, and then you have professionals saying, "No, don't
Heather: 20:47
do that,
Heather & Melissa: 20:47
do this." Right. Um,
Heather: 20:49
or, "We'll just you,
Heather & Melissa: 20:51
right? And get this
Heather: 20:52
figured out," and-
Heather & Melissa: 20:53
Which isn't helping never having the skill-building. Right. So again, it's a lot of stuff where it's not meant to be a
Heather: 20:57
judgment thing on you're- No doing something wrong. Nope.
Heather & Melissa: 21:00
But we can rewrite this.
Melissa: 21:03
Well, and you even said,
Heather & Melissa: 21:05
is for those situations where things are so bad-
Melissa: 21:09
Mm-hmm and so out of that these people are
Heather & Melissa: 21:13
into your home i- what, a minimum of twice a
Melissa: 21:16
week, right?
Heather & Melissa: 21:16
Yeah. Three times. Yeah.
Melissa: 21:18
And they're on call all
Heather & Melissa: 21:19
the time That's
Melissa: 21:21
not our Mm-hmm. Our program is even a
Heather & Melissa: 21:26
to that
Melissa: 21:27
of, hey, look,
Heather & Melissa: 21:28
as a family, we're struggling with these
Melissa: 21:30
things. We don't feel like we're
Heather & Melissa: 21:32
enough help." Mm-hmm.
Melissa: 21:33
We don't feel like just outpatient is enough, and we're looking at who, a- and we say
Heather & Melissa: 21:40
about our practice as a whole,
Melissa: 21:42
right? Nobody's forced to
Heather & Melissa: 21:43
here in our rooms. Yeah. If you don't wanna be here, don't be here. Yeah. That's fine. Yeah.
Melissa: 21:48
Yeah. Because we got a lot of people that do wanna
Heather & Melissa: 21:50
here. Mm-hmm. So
Melissa: 21:51
if you're a family that recognizes you need more
Heather & Melissa: 21:55
help and support,
Melissa: 21:57
you might need it as a parent. Maybe you're
Heather & Melissa: 22:00
issues co-parenting with your spouse. Mm. Um, because that doesn't
Melissa: 22:03
just
Heather & Melissa: 22:04
in
Melissa: 22:05
divorced families. Yeah.
Heather: 22:06
Yeah.
Melissa: 22:07
Um, maybe parents are on different
Heather & Melissa: 22:09
pages. Mm-hmm.
Melissa: 22:10
Maybe one parent has that
Heather & Melissa: 22:12
of trauma- Mm-hmm
Melissa: 22:14
That we can is playing
Heather & Melissa: 22:18
still.
Melissa: 22:19
It's, it's fear-based
Heather & Melissa: 22:21
parenting. Mm-hmm. Or it's
Melissa: 22:22
control-based par- well, control-based
Heather & Melissa: 22:25
is fear-based parenting. Yeah. Yeah. Um,
Melissa: 22:28
and these are parents really wanna need the help.
Heather & Melissa: 22:33
I haven't yet gotten the
Melissa: 22:35
help change it, but
Heather & Melissa: 22:37
are you willing to sit in this trench with me?" Mm-hmm. and help m- help me, help
Melissa: 22:43
and guide
Heather & Melissa: 22:44
and our family-" Sure. Yeah ...to a better dynamic?" Absolutely. I mean, I'm even thinking about our own home, right? where we have some siblings that are like oil and- water. Yeah. And we could sit them down
Melissa: 22:55
in a room, and they can hash stuff out,
Heather & Melissa: 22:57
and, and that might even be part of this. Mm-hmm. Is like these two siblings are struggling,
Melissa: 23:02
Or all
Heather & Melissa: 23:03
siblings are struggling with one sibling- Yeah
Melissa: 23:06
who's
Heather & Melissa: 23:07
all the energy and time and
Melissa: 23:08
investment. So you know what? Let's come in as a family and talk
Heather & Melissa: 23:11
about it. Yeah. Yeah, absolutely.
Evan Q: 23:15
So something that's come to mind, it- Can this be... Is this a barrier? And I don't mean that regarding whether parents are willing to do, but thinking about a single mom working two jobs-
Melissa: 23:26
Mm-hmm
Evan Q: 23:27
a dad on a second shift, Like, are you s- sort of screening out those, those families who might need you the most? Cause I mean, I feel like those are the families where, you know, parents aren't together- Mm-hmm as often. They're either the night, like you mentioned- um, you know, families are broken separated. Um, you know, they're just not together as much. Talk about how this, d- is it screening those families out, or are you still helping,
Heather & Melissa: 23:57
able to help those families? So I mean, part of what we're bringing in, in new clinicians- Mm-hmm ...is those night owls.
Melissa: 24:06
I mean, we- we're bringing on people, people, two out of three, that really enjoy
Heather & Melissa: 24:15
doing those sessions in the, the late evening hours. Sure. And
Melissa: 24:20
that was something
Heather & Melissa: 24:21
that we specifically looked for, to be able to help out some of those families that can't go pick up their kid from school and get them here. Mm-hmm. They need clinicians that can be here between
Melissa: 24:32
5:00 and
Heather & Melissa: 24:33
8:00 to do some of that work. Yeah.
Evan Q: 24:36
Yeah. And it sounds like some of the strategies that you're planning on using, or m- maybe methodologies is a better word, I don't really know, you guys are the, the clinicians. But when you talk about having, you know, c- I don't wanna say camera access, but that's- I guess that's what it is. Access to see the family interaction at home and in situations might not normally have- Yeah seen them in the office. Those kinds of things should make that a little bit easier, right? Let me get a
Heather & Melissa: 25:05
glimpse into how you are at home. That gives me a framework
Evan Q: 25:08
to base my work off of. While you're trying to put
Melissa: 25:09
kids to bed.
Evan Q: 25:10
Right.
Melissa: 25:10
Mm-hmm. And it's, it uses our HIPAA compliant system, so it's literally a
Heather & Melissa: 25:15
session- Yeah
Melissa: 25:17
that is
Heather & Melissa: 25:18
everything being HIPAA compliant. Mm-hmm. And you're just
Melissa: 25:21
setting up that iPad
Heather & Melissa: 25:23
iPad in the room- Mm-hmm
Melissa: 25:24
so that observe that dynamic during bedtime or during dinner, family dinner- Yeah or homework time. And mean, even
Heather & Melissa: 25:35
family based, you guys aren't always... You're, you're not there for dinner. Yeah.
Heather: 25:40
I mean
Melissa: 25:41
They're working around you. And-
Evan Q: 25:44
It's kind
Heather & Melissa: 25:44
like inviting you over, everybody
Evan Q: 25:45
be on your best behavior. For sure. Companies come to
Melissa: 25:48
that group. You're not there when they're trying- Yeah to
Heather & Melissa: 25:49
to bed. Yeah. I mean,
Heather: 25:51
and it would always
Heather & Melissa: 25:51
depend on the family and- Mm-hmm where we would see the most success is within that, 'cause I, I sure did have some families where I went to their house almost every day around dinner time 'cause dinner time- Wow was the struggle. I mean, that was also a big part Mm-hmm ...of family based was it was-
Melissa: 26:06
Mm-hmm
Heather: 26:06
plenty of my days were
Heather & Melissa: 26:07
8:00 AM to 8:00 PM and- Yeah ...being out in the field that long because that was hard. Some
Heather: 26:13
kids struggle to
Heather & Melissa: 26:13
up and get ready for school. So there would be mornings where I'd have to show up to the house extra early and help the
Heather: 26:18
family work through
Heather & Melissa: 26:18
getting kid up and ready to go to school or- Yeah work through bedtime process. So that is some of those things that is harder in outpatient where... And I think people will really love and appreciate that because I've, even in outpatient, have explained kind of my background and dynamic- Sure to people and they go, "Oh, well, is that something you can still do? Can you come in my home?" "Can you come see?" Virtually
Melissa: 26:38
we can.
Heather: 26:38
Yeah. And, um, at the time I'm like, "No." Yeah. You know? Mm-hmm.
Heather & Melissa: 26:39
the time I'm Like,
Heather: 26:40
not
Heather & Melissa: 26:40
Yeah. Mm-hmm. Not quite there yet, but- Yeah this will be a good medium to that. I think
Heather: 26:46
I
Melissa: 26:46
think it's a good
Heather & Melissa: 26:46
intermediary step here- Yes
Melissa: 26:48
to hopefully prevent escalating
Heather & Melissa: 26:52
that point. Sure. And also prevent the natural abdication that tends to start happening of- Mm.
Heather & Melissa: 27:01
Can
Melissa: 27:01
you talk about that?
Heather: 27:02
Yeah. So I think that there's
Heather & Melissa: 27:05
huge difference that took
Heather: 27:06
me a while to
Heather & Melissa: 27:08
The main feedback
Heather: 27:09
I always
Heather & Melissa: 27:10
got was, uh, you're doing
Heather: 27:12
a lot of modeling,"
Heather & Melissa: 27:13
right, for the families, which isn't always necessarily
Heather: 27:16
bad. Like,
Heather & Melissa: 27:16
good Mm-hmm ...to model things. Um, but
Heather: 27:18
modeling can
Heather & Melissa: 27:19
turn very quickly into doing it for. Um, so I think sometimes that started to become a dependence a little bit- of- Mm-hmm "Come show me how to do it. Mm-hmm. And
Heather: 27:29
the lack of
Heather & Melissa: 27:31
confidence that that allows the parents to build, because that was something that I started to lean into a lot. I have parents, like, kind of getting upset and in that desperation mode,
Heather: 27:38
the
Heather & Melissa: 27:38
or flight. Mm-hmm. Tell me
Heather: 27:39
what to do.
Heather & Melissa: 27:42
And I got to the point where I'd have to tell them, "I cannot tell you what to do, because if I tell you what to do and it goes
Heather: 27:46
well, you don't
Heather & Melissa: 27:47
to celebrate that win. It's, well, Heather did that." Right. "And if I tell you what to do and it goes wrong,
Heather: 27:52
then you're gonna blame me." It's Heather's fault. Right. So there's no responsibility for worse-
Heather & Melissa: 27:58
If I'm constantly telling you what to do or doing it for you
Melissa: 28:00
So what would that
Heather & Melissa: 28:01
like now- Mm
Melissa: 28:03
in, within this
Heather: 28:05
Mm-hmm.
Melissa: 28:05
How would it
Heather & Melissa: 28:06
look different- Mm-hmm
Melissa: 28:07
with a parent?
Heather: 28:08
Yeah. I more-
Heather & Melissa: 28:11
skill
Heather: 28:12
building-
Heather & Melissa: 28:12
Mm-hmm. And, uh, prompting. So- Prompting of implement-
Melissa: 28:17
implementing. Yeah in that moment-
Heather & Melissa: 28:18
Yeah. Mm-hmm
Melissa: 28:19
what, what is something you might say to that they're going
Heather & Melissa: 28:23
that panic mode, What do I do?" Mm-hmm. Yeah.
Heather: 28:26
Well,
Heather & Melissa: 28:27
usually when we get to that space, the first thing we talk about is regulating emotions. I always use, like,
Heather: 28:32
stop, drop, and roll, right? Yeah. That's
Heather & Melissa: 28:33
not just for being physically on fire.
Heather: 28:35
That's,
Heather & Melissa: 28:35
for- Yeah
Heather: 28:36
Yeah emotional- Mm-hmm being on fire. So regulate
Heather & Melissa: 28:40
your child if you do not regulate
Heather: 28:41
yourself. Mm-hmm. And you can't ask
Heather & Melissa: 28:42
your kid to regulate until you are also willing and able to regulate yourself. Right. So those
Heather: 28:48
first
Heather & Melissa: 28:48
steps will be, okay,
Heather: 28:49
what do you
Heather & Melissa: 28:50
Do we have to bring in, if it is a two-parent home- Mm-hmm tap
Heather: 28:54
in dad, right- Mm-hmm or tap in mom or whatever
Heather & Melissa: 28:57
looks like.
Melissa: 28:57
Sure.
Heather & Melissa: 28:58
And then c- can we
Heather: 29:00
not only
Heather & Melissa: 29:01
for yourself, but for the kid- Right model regulating and coming back in. Mm-hmm. So, 'cause
Heather: 29:05
a lot of times
Heather & Melissa: 29:06
we're finding in families is that they get dysregulated, they have a blow up, and then they
Heather: 29:10
all step away. Mm-hmm. And they don't come back until we are all able
Heather & Melissa: 29:13
pretend like it didn't happen. Mm-hmm. And then this will play out again. So how can we get to the step,
Heather: 29:18
Those would
Heather & Melissa: 29:18
be the things that we'd be
Heather: 29:19
prompting
Heather & Melissa: 29:20
of, okay, let's get you regulated. How do we work through that? What do we need? Okay. How, how do we utilize our
Heather: 29:26
supports? Sure. Where are we at? What does
Heather & Melissa: 29:27
look like for you as mom or dad or parent working through this- Mm-hmm. caregiver? Mm-hmm.
Heather: 29:32
Um, how do
Heather & Melissa: 29:34
repair?
Melissa: 29:36
And you're in
Heather & Melissa: 29:37
for the repair then too. Mm-hmm. Well, it, it's
Melissa: 29:39
funny that you say
Heather & Melissa: 29:40
because
Melissa: 29:41
oftentimes in
Heather & Melissa: 29:42
home,
Melissa: 29:42
everybody's to say,
Heather & Melissa: 29:45
I'm, I'm stepping away." Mm-hmm. And we will reconnect
Melissa: 29:51
then, 10 minutes
Heather & Melissa: 29:52
later. Mm-hmm. But
Melissa: 29:53
we'll
Heather & Melissa: 29:54
reconnect. Mm-hmm. And then restore that relationship. Yeah. Yep. Right. Yes. A lotta times that's the part that's missing, is- Mm-hmm how do we come back from conflict- Mm-hmm ...and repair this relationship without it- Mm-hmm ...writing a story of- Mm-hmm who we are, how we feel about each other, who's good, who's bad. Who walks away. Yeah. Who stays. Mm-hmm. Yeah, absolutely. Yeah. Makes a lotta sense.
Evan Q: 30:24
So it's good that we've a little bit about, you know, what this looks like. Um, walk me through a first session. the first 15 minutes under this model versus the old model. What does that look like? Who's involved? What, what kinds of questions are you asking? I know everything's nuanced and different.
Melissa: 30:43
Are we talking about the, the assessment stage or the first actual
Heather & Melissa: 30:46
clinical engagement?
Evan Q: 30:48
Well, I think probably we start with the assessment stage. Because the clinical engagement's gonna depend a lot on the specifics of the scenario, right? So I can't really ask you
Melissa: 30:58
provider
Evan Q: 30:58
a hypothetical. Yeah. And which provider's doing it because it's gonna-- it could be so different, right? But in the assessment phase, who's involved in this, and what kinds of
Heather & Melissa: 31:07
are they expecting
Evan Q: 31:08
when they walk in the door?
Heather: 31:11
Yeah, I
Heather & Melissa: 31:11
think initial involvement for me is always based very much in age range as well. Mm-hmm. So if we have an older kiddo,
Heather: 31:22
that to
Heather & Melissa: 31:23
me makes more sense maybe having them in the room. Um, younger kiddos, sometimes- Mm-hmm ...it's easier just to start with just parents. Mm-hmm. Um, but I think essentially some of the questions and what we'd be looking at is kind of the who, what, when,
Heather: 31:35
where, why of it all, right?
Heather & Melissa: 31:36
When is this
Heather: 31:37
happening? does
Heather & Melissa: 31:38
look? How often? Um, assessing kind of relationships. Who- Yeah
Heather: 31:46
is there one parent this
Heather & Melissa: 31:47
with more than maybe the other? Mm-hmm. Um, which always isn't a negative
Heather: 31:52
thing with the parent that it's happening with- Right ...Right Which I think sometimes- Right that gets
Heather & Melissa: 31:57
Um,
Heather: 31:57
but
Heather & Melissa: 31:58
yeah, kinda just going over
Heather: 31:59
the what are
Heather & Melissa: 32:00
seeing, how often are we seeing it, intensity levels, um,
Heather: 32:04
where- how.
Heather & Melissa: 32:06
Um, it can get a little bit frustrating I think and tedious at
Heather: 32:10
times. That's part
Heather & Melissa: 32:10
the process for parents I think to kind of- Mm-hmm hang on
Heather: 32:13
and
Heather & Melissa: 32:14
through that piece. Mm-hmm. Um, because sometimes it can feel a little redundant or like, "Why is this important for us to know?" Um, but I think that's gonna be the key part of our assessment is allowing it- Right to be a little bit more in depth. Yeah. Um, so we can kinda comb out those patterns. What we need to know, is there a parenting disconnect? Mm-hmm. From the beginning. And so
Melissa: 32:34
by sitting parents,
Heather & Melissa: 32:36
find out real quick, are they on the same parenting page? Right.
Melissa: 32:40
Are there
Heather & Melissa: 32:40
issues in
Melissa: 32:41
their relationship as Has there been
Heather & Melissa: 32:46
and bitterness that's built up? because
Melissa: 32:48
one
Heather & Melissa: 32:48
doing more of the parenting and the other
Melissa: 32:50
parent is maybe
Heather & Melissa: 32:51
more? Mm-hmm. Right. But
Melissa: 32:52
still, that's landing a lot, you
Heather & Melissa: 32:56
we're
Melissa: 32:56
not even talking about major issues
Heather & Melissa: 32:58
addictions or infidelities. Yeah. We're just talking about one is
Melissa: 33:02
more of the breadwinner Mm-hmm and the other one is navigating more
Heather & Melissa: 33:06
of the just home exhaustion. that could just be different roles
Evan Q: 33:10
more so than- Right anybody wrong.
Melissa: 33:12
Right. Yeah. And yet maybe they just
Heather & Melissa: 33:15
more support or more, more outlets.
Melissa: 33:18
You know- Sure I'm just thinking that
Heather & Melissa: 33:19
mom- Mm-hmm that's navigating kids alone- Mm-hmm
Melissa: 33:22
and navigating
Heather & Melissa: 33:23
behavioral issues, and maybe there's a disconnect in how each parent, maybe one, i- which often tends to be, one tends to be more harsh, one tends to be softer to
Melissa: 33:33
compensate.
Heather & Melissa: 33:35
Yeah. Mm-hmm. Yeah. Um, and then kids are feeding off of that. Mm-hmm.
Melissa: 33:39
And while that one kid ending up diagnosed
Heather & Melissa: 33:44
maybe oppositional
Melissa: 33:45
defiance
Heather & Melissa: 33:47
Mm-hmm
Melissa: 33:48
Really,
Heather & Melissa: 33:49
it's a response to that family system. Mm-hmm. And we can't medicate that out of a family. Mm-hmm. Is It,
Evan Q: 33:55
is it, uh, I wanna hit this and then I wanna on with the assessment thing just for a minute. Um, but don't kids just find the path of least Absolutely like water or wind or anything else, right? Like, whatever the paths of- Mm-hmm path of least resistance is to get I want, like, that seems Mm-hmm ...very human to me. And l- kids are still little humans- Yes from what I I think they're gonna be- So
Melissa: 34:21
one will steal things. One will hide and avoid- to make sure that they're not
Heather & Melissa: 34:27
in the conflict. Yeah.
Melissa: 34:28
One will pit or triangulate one parent against the other. can I get the right answer from? Uh, you see this. Yeah. That's the externalizing
Heather & Melissa: 34:39
internalizing. Yeah. Well, and I hear that a lot from parents, too, and it comes off, like, in a very negative, the kinda negative connotation with being manipulative. Mm. My kid is so manipulative. Yep. And We
Heather: 34:49
We have one of those
Heather & Melissa: 34:50
know those data. they are.
Heather: 34:51
Right? Yeah. They are. But it's not from this- At least
Melissa: 34:54
one
Heather: 34:54
Yeah. It's not from
Heather & Melissa: 34:55
evil place of your kid wanting- Mm to be this evil mastermind and manipulate you. It's because they're trying to get a need met, which we- Right ...all- manipulate as human beings- Right to get needs met. We do. That's very normal. Mm-hmm. And the key is recognizing we're going about it in a negative way. Mm-hmm And that's where Dr. Becky Kennedy steps in and goes, "What is the need, and how can I
Melissa: 35:16
meet it-"
Heather & Melissa: 35:17
Mm-hmm.
Melissa: 35:18
so that my
Heather & Melissa: 35:19
doesn't resort to that. Yeah.
Evan Q: 35:22
So I said I wanted to stay on assessment and, and for lots of reasons, but the, the intake process mental health has been in the news a lot lately with different trials and things that are going on. And I wanna touch on that because I think there's a misconception or mis-misnomer about how those are... It's just you walk in, you fill out a form, and and that's the end of the, the intake process. There is a, certainly a form that gets filled out at the beginning that gives a baseline so that, and correct me where I'm wrong here, but that's so that, the clinician knows how to begin the interactions with you and then get down to business around how do we really get to the root cause of things here, right? But it's not just, you know, it's not just a form that sits in an insurance folder to cover behinds. It's not just, you know, a, a, form that we have fill out for no reason. Mm-hmm. There are structural reasons behind it, and you actually read them and use them in the work that you do, right? And it's very important those forms are filled out as honestly
Heather & Melissa: 36:24
and completely as possible, right?
Melissa: 36:26
Well, and that's where we meld it with because different directions.
Heather & Melissa: 36:31
One person will give you their entire life
Melissa: 36:34
history in those Yeah. And the other person will give glossy,
Heather & Melissa: 36:39
superficial,
Melissa: 36:40
I don't really know why I'm here version. And that's have
Heather & Melissa: 36:45
to look at the different services that we offer. Mm-hmm.
Melissa: 36:47
And then we Hey, look, you
Heather & Melissa: 36:50
could really benefit from a couple, couple sessions-" Yeah
Melissa: 36:55
to iron out this
Heather & Melissa: 36:57
thing. Um, you could really benefit from the
Melissa: 37:01
parenting
Heather & Melissa: 37:02
aspect and
Melissa: 37:03
looking at it not
Heather & Melissa: 37:05
from you suck as a parent,
Melissa: 37:08
but how can we
Heather & Melissa: 37:09
you as a parent?" Because
Melissa: 37:10
oftentimes,
Heather & Melissa: 37:11
and, and tell me if you disagree, I think it's empowering parents- Yeah
Melissa: 37:17
to control,
Heather & Melissa: 37:21
to parent.
Melissa: 37:23
We are not their friend. I'm-
Heather: 37:26
Yeah
Melissa: 37:26
I am not your friend.
Heather & Melissa: 37:27
I am your parent. I am here to guide you and keep you safe and
Melissa: 37:32
try to help you not be completely stupid. Mm-hmm. But I'm here to catch you when you are
Heather & Melissa: 37:37
Yeah. Yeah. Working to help parents trust themselves. Mm-hmm. And I
Heather: 37:41
think it's part of that
Heather & Melissa: 37:42
piece. I think the generation of parents that we see coming up were raised by parents who didn't take accountability, so they are working so hard. Like, I'm seeing more and more with maybe, like, elder millennial parents to not make any- Hey. To
Heather: 37:58
not make any mistake. It's
Heather & Melissa: 38:00
If
Heather: 38:00
I... I don't wanna get it wrong." I
Melissa: 38:01
think it's the younger millennial
Heather & Melissa: 38:02
Mm. Honestly. Maybe, yeah.
Melissa: 38:05
yeah. So, I mean, you're 1980,
Heather & Melissa: 38:07
1983. So
Melissa: 38:08
we're-
Evan Q: 38:08
Thanks for outing me.
Heather & Melissa: 38:10
Um, okay. Um, we
Melissa: 38:12
are very early millennial parents that are really blended
Heather & Melissa: 38:16
in with the Gen X parents.
Melissa: 38:18
And I feel like,
Heather & Melissa: 38:20
so we've been
Melissa: 38:21
called the FAFO parents. The fuck around and find
Heather & Melissa: 38:25
out. Yeah.
Melissa: 38:26
And what
Heather & Melissa: 38:27
I'm seeing is it's
Melissa: 38:28
the younger millennials- that,
Heather & Melissa: 38:31
into about your age. Yeah, I was gonna say, I'm right on the cusp-
Melissa: 38:34
You're-
Heather: 38:35
where I'm at
Melissa: 38:35
So you're a cusp. So I'm like- And we're a cusp. Yeah.
Heather: 38:37
Yes.
Heather & Melissa: 38:37
I'm right between Gen Z and Millennial, so. And it's, you're
Melissa: 38:42
right, it's all about
Heather & Melissa: 38:43
feelings. Mm-hmm. Our kids and their feel, and, and okay,
Melissa: 38:47
I just wanna say as a therapist, yes, my children's feelings matter.
Heather: 38:51
Sure.
Melissa: 38:52
And cannot
Heather & Melissa: 38:54
be the controlling factor. Well, and parent, parents nowadays weren't raised by parents who- Nope knew how to repair. No. So I think
Heather: 39:03
parents get wrapped up in
Heather & Melissa: 39:04
idea of, Well, I just can't make a mistake 'cause there is no repair. Once I make a mistake, I'm impacting this-" That's interesting,
Melissa: 39:11
because you're talking about the boomers-
Heather & Melissa: 39:16
Mm as parents
Melissa: 39:19
You're talking about... Yes, and I think some
Heather & Melissa: 39:23
millennial parents,
Melissa: 39:24
especially earlier,
Heather & Melissa: 39:26
like
Melissa: 39:27
earlier
Heather & Melissa: 39:27
millennial parents are catching onto that. Mm-hmm. Mm-hmm.
Melissa: 39:32
I did not
Heather & Melissa: 39:33
connect it coming from the boomer parents. Mm.
Evan Q: 39:36
So you, w- we've- Yeah actually talked a lot about the parents here, and you, Melissa, had mentioned marriage, uh, specifically, and uh, just pointedly, how often is the problem actually a marriage
Heather & Melissa: 39:49
problem
Evan Q: 39:50
and not a kid problem?
Melissa: 39:53
I think more often it's a parenting
Heather & Melissa: 39:54
problem Yeah
Evan Q: 39:58
that
Heather & Melissa: 39:58
go hand in
Evan Q: 39:59
with marriage problems, or maybe not
Melissa: 40:02
Well, it causes
Heather & Melissa: 40:02
problems. Yeah. It's, yeah. Like how it is. Where there's cracks, right, like the cracks start to happen in lots of different areas- Mm-hmm and it's kind of hard, 'cause sometimes it's a little bit of the chicken or the egg, right? Yeah. Like, is it because we're having a hard time getting on the same page as parents, or are we having a hard time being a
Heather: 40:21
couple-
Heather & Melissa: 40:22
Mm-hmm which is impacting our ability to like come together as parents. Right. It's kind of vice versa. It can be really tough to kind of
Heather: 40:28
sniff that out, which is the point kind of of what we're doing- fill in all the
Heather & Melissa: 40:34
where they need to be filled.
Melissa: 40:35
Well, you know I do couples work, too. Mm-hmm. And it's super with we've all figured out by this
Heather & Melissa: 40:41
point I'm not shy. I'm
Melissa: 40:43
very direct. to sit down with a couple and say, "Look,
Heather & Melissa: 40:48
do you want to figure this out
Melissa: 40:52
and have it work and, and stay a family and parent your kids together?" Mm-hmm. "Or do you just wanna keep
Heather & Melissa: 40:57
on attacking each other- and blaming each other?"
Melissa: 41:00
And it usually is like a glass of cold water that you've thrown on somebody. Yeah.
Evan Q: 41:04
Yeah.
Melissa: 41:05
And the shock hits, and that's the come
Heather & Melissa: 41:09
Jesus moment-
Melissa: 41:10
of what do we
Heather & Melissa: 41:12
really want here?
Melissa: 41:13
And so I see your point completely that
Heather & Melissa: 41:15
sometimes when you
Melissa: 41:17
address those marriage
Heather & Melissa: 41:18
issues- Mm-hmm
Melissa: 41:20
now we're a united
Heather & Melissa: 41:21
front and we're actually partners. Mm-hmm. And
Melissa: 41:23
we see a drastic
Heather & Melissa: 41:24
difference even
Melissa: 41:25
in, quality time with kids- Mm spending quality other- ...how
Heather & Melissa: 41:30
we're approaching parenting. Mm-hmm, yeah.
Melissa: 41:33
Versus we're just on opposite pages of the parenting
Heather & Melissa: 41:36
book
Melissa: 41:37
and that's causing
Heather & Melissa: 41:39
marriage issues. Mm.
Melissa: 41:40
but really, like, we
Heather & Melissa: 41:42
need to figure out how to parent. Mm-hmm, yeah. And sometimes true the other way, right?
Heather: 41:47
If
Heather & Melissa: 41:47
I- Yeah can show up and co-parent and we can- Mm-hmm get on the same page in parenting, we're building trust. That goes- As a couple even beyond just, just the Yeah ...parenting dynamic. It leads into- Mm oh, you showed up differently here- Yeah in a way that I needed you to meet that need in parenting. Right. And that allows me to just feel closer to you as the partner. Which builds intimacy as partners. Yeah.
Heather & Melissa: 42:10
Yeah.
Evan Q: 42:11
So we've, we've talked about all the ways that this work fits. Um, I wanna talk about, you know, some places where maybe it doesn't fit, where maybe it's the wrong call, and, and how you can assess that. But we'll start, um, maybe with teens first. So you have a 15-year-old, and I think it was mentioned a little bit earlier, but you have, like, a 15-year-old, doesn't want their parents in the room. How do you still conduct family work and hold a
Heather & Melissa: 42:39
privacy at bay?
Evan Q: 42:39
at the same time?
Heather: 42:43
I'd say
Heather & Melissa: 42:43
pacing. Mm-hmm. I think
Heather: 42:45
that's where
Heather & Melissa: 42:46
you work really hard to work individually with the teen and work with the parents, uh,
Heather: 42:53
figure out what, how, how did we get here? How
Heather & Melissa: 42:56
we get to the point where the 15-year-old's not even comfortable sitting in a room with their parents And having these conversations? and how do we heal maybe s- those certain things separately- Mm-hmm to be able to be confident enough to come in a room together and know it's not gonna end in attack and blame and shame and all of those things that, in my head, I'm assuming is probably going on for the 15-year-old hearing that. Um- Well, I'm thinking it's lack of relationship. yeah. Yeah.
Melissa: 43:19
in experience,
Heather & Melissa: 43:22
as kids get
Melissa: 43:23
older,
Heather & Melissa: 43:23
so often parents still want to micromanage and
Melissa: 43:29
control
Heather & Melissa: 43:30
and dictate- Mm-hmm instead of allowing kids to use them as a resource. A consultant
Melissa: 43:39
is what I often
Heather & Melissa: 43:40
talk about it being. Yeah. You're in a
Melissa: 43:41
consultant
Heather & Melissa: 43:42
role. Mm-hmm. And I mean, who
Melissa: 43:45
out of
Heather & Melissa: 43:45
us wants to sit and be judged and condemned- Yeah and shamed for crappy choices? Mm-hmm. Yeah. And then Kids internalizing that. Mm-hmm. It's, I think it's really hard when your kid is doing things that you know are
Melissa: 44:00
good choices. Yeah.
Heather & Melissa: 44:03
And you
Melissa: 44:03
jump in, and you
Heather & Melissa: 44:04
want them to stop, and yet to be able to step back and go, "You know what? I'm here, but you're gonna have to deal with your own consequences." Like- Mm-hmm whatever falls is gonna fall. Mm-hmm. Yeah, and I think that's some of the skill building that we would work on with parents, too. That's a common thing of how do we even ask questions or engage- Yeah. with our teens where it doesn't
Heather: 44:25
come off,
Heather & Melissa: 44:26
You know, I always use the example of like, "Well, why'd you do that?"
Heather: 44:30
How,
Heather & Melissa: 44:30
Why? Yeah. Why'd you do that?
Heather: 44:32
Um-
Melissa: 44:32
Instant defensiveness.
Heather: 44:33
Exactly. Instead of- You're judging me.
Melissa: 44:35
Mm-hmm.
Heather: 44:35
Right? Like y- Yep I did something wrong. You're
Heather & Melissa: 44:37
making me feel small and bad because I made a mistake. Right. Right? Rather than, "What was, what were you feeling- Right when you made that decision- Yeah to..."
Melissa: 44:46
what was, going through your head?
Heather: 44:49
Yeah.
Heather & Melissa: 44:50
Yeah.
Evan Q: 44:51
me defensive. Yeah. What, when is, when is- Not a good
Melissa: 44:55
one to ask.
Evan Q: 44:55
No. Yeah.
Melissa: 44:56
No.
Evan Q: 44:56
When is family systems work the
Heather & Melissa: 44:58
wrong call? Like, is this
Evan Q: 45:00
that's not a good one to ask. No, no. When is family systems work the wrong call? Like, when is this a where just the kid should be seen alone and the parents don't really need to be involved?
Heather & Melissa: 45:04
Mm I mean, I would say safety
Heather & Melissa: 45:07
is a big
Heather: 45:07
indicator of that. You
Heather & Melissa: 45:08
know, if there's abuse happening- Mm or a parent is abusive in any way, shape, or form, that's not really something that- We won't- would foster healthy- It's unethical- Yeah, yeah to pursue down that path. Mm-hmm. Mm-hmm.
Melissa: 45:22
I mean, even to do couples counseling, if there's abuse happening- we won't do
Heather & Melissa: 45:28
it
Melissa: 45:28
because you're putting somebody in a
Heather & Melissa: 45:30
vulnerable space- Yeah ...only to have that abuse per- be perpetuated. Mm. Mm-hmm. Yeah. Yeah.
Evan Q: 45:39
So Heather, in our rollout think most of the complex cases are gonna fall on your plate. Um, what makes a case complex to
Heather & Melissa: 45:48
you? Hmm. How would you
Evan Q: 45:50
define that?
Heather & Melissa: 45:53
I think when I hear the word complexity, I think of many layers. Mm-hmm. Um, so there
Heather: 46:00
no one
Heather & Melissa: 46:01
culprit or issue, and again,
Heather: 46:04
a lot of times
Heather & Melissa: 46:04
what leads to complexity is when you're kind of scratching your head and doing the chicken or the egg thing. Yep. Right? Is,
Heather: 46:10
is A leading to B, or is B leading to C, or is B leading to A, right? Like trying to sometimes ...figure
Heather & Melissa: 46:16
that out, and I think sometimes that's a parallel
Heather: 46:20
for both
Heather & Melissa: 46:20
me and the families that I work with, and sometimes the why doesn't matter, it's the how. Right. It doesn't
Heather: 46:25
why I did this thing to
Heather & Melissa: 46:27
get to this point. It's how did I get to this point? How do I stop ending up at this point? Mm-hmm. Um, and I think that helps simplify the complexity. but yes, I feel like when I think of complex, I think of lots of family history of trauma. I mean, that's something that I did in family therapy that's also really hard for parents to kind of understand or come around to, but I think I will probably be implementing a little bit more of doing, um, a comprehensive, like, timeline of your life,
Heather: 46:52
right? What
Heather & Melissa: 46:53
have you experienced as a parent, and where
Heather: 46:55
do those complexities of
Heather & Melissa: 46:57
not only your partner but your child? Sure. Um, and kind of breaking... A lot of times it's really breaking it down to the foundation to kind of build back up from there. So yeah, I feel like the complex part is the many many, many layers, many, many different experiences, backgrounds, histories. All of those things. And if we can come in as cycle breakers- Mm-hmm and just break one cycle at a time- Mm-hmm
Melissa: 47:22
that's
Heather & Melissa: 47:23
one less layer of complexity that we have to navigate. Mm-hmm. So if we just talk to families and
Melissa: 47:31
out
Heather & Melissa: 47:31
what's the hardest layer for you- Mm-hmm
Melissa: 47:34
what do you
Heather & Melissa: 47:35
see as being the, the hardest- most difficult to bear layer, Well, that we can navigate, and you're not gonna be doing this alone. Yeah. Yeah.
Melissa: 47:44
not only are you but we're also clinical
Heather & Melissa: 47:48
providers. Yes. So we're getting lots of different viewpoints on this, and flushing out...
Melissa: 48:00
We're, we're also
Heather & Melissa: 48:00
looking at families again
Melissa: 48:02
that want
Heather & Melissa: 48:04
to be here and do the work. They
Melissa: 48:06
want
Heather & Melissa: 48:07
a healthier relationship with their kid. Mm-hmm. So they're here to figure out how to do that. Mm-hmm. Um, we are not crisis.
Evan Q: 48:15
Yeah. Yeah. So let's get candid here. Let's get a li- little real. Where... What's
Heather & Melissa: 48:22
case where
Evan Q: 48:23
seen this model
Heather & Melissa: 48:23
actually fail, and what did you learn
Evan Q: 48:25
it?
Heather & Melissa: 48:26
from it?
Melissa: 48:26
this is a new model. So it's never been done before.
Evan Q: 48:29
No, that's, that's true. But I know, you know, Heather, you have a background in family based therapy, and I'm sure you've seen some of these things implode, and you've alluded to it a little bit earlier. Mm-hmm. Without getting into, you know, HIPAA details.
Heather: 48:42
sure, sure,
Heather & Melissa: 48:43
Mm-hmm. Yeah. I think more times than not the ones where it would go poorly or it would fail, or there would be no resolution, or half the time these families that are coming to mind I would get fired from before we would even hit the- Yep eight month,
Heather: 49:02
were
Heather & Melissa: 49:03
parents who were just not ready or willing to take accountability. Um, if you are not in a space to receive
Heather: 49:11
feedback-
Heather & Melissa: 49:12
Mm-hmm or again, it's not even the idea of having a hard time of wanting to do something different. That's normal, that's natural. Change is hard. Um, but being committed to blaming your child, this will not work.
Evan Q: 49:27
Fair enough.
Heather: 49:27
Or your
Heather & Melissa: 49:28
Or
Evan Q: 49:28
Or your spouse, Or your spouse. yes.
Heather: 49:29
cannot look at yourself- If
Evan Q: 49:30
you can't look at yourself, right? Yes. And say, "I'm doing something here. Where, where's my pl- my point in this," right? So for parents that are listening right now, a parent hears all of this and they're thinking, "Okay, it's my fault." what, what do you wanna say to them directly? I'll give each of you an opportunity to give your comments on this. I'll start with you, Heather
Heather & Melissa: 49:52
Mm-hmm. What's the
Melissa: 49:53
again?
Evan Q: 49:55
So a parent's hearing this and saying, "Okay, so it's my fault." What would you say to them directly? What would, What would, be your initial
Heather & Melissa: 50:01
what would be your initial response to that? Mm-hmm. Yeah, I mean, I think Melissa kind of pointed it out of, you know, it's not
Heather: 50:09
necessarily looking
Heather & Melissa: 50:10
for somebody to blame, it's looking for a solution.
Heather: 50:13
Um,
Heather & Melissa: 50:15
and yeah, I mean, the idea of, it- we all have blind spots. It's not doing something that's maybe not
Heather: 50:24
helpful
Heather & Melissa: 50:24
or more hurtful than helpful or doing something that maybe impacts the system in a way that keeps these patterns playing out, is not necessarily a criticism. Mm-hmm. It's just meant to be, like, we're highlighting what's going on, and we can do something different with it. And a lot of times too, it's this idea of you're just using this in the wrong way.
Heather: 50:48
There's actually
Heather & Melissa: 50:48
a strength that lies
Heather: 50:50
this. We
Heather & Melissa: 50:50
just have to tweak how we're using it. Mm-hmm. Um, and I think that sometimes that can help a little bit of like, "No, this is good." Mm-hmm. Like, this part of your personality
Heather: 50:59
style of
Heather & Melissa: 50:59
doing things can be used. Mm-hmm. We just have to use it over here instead of over here. Um, yeah, trying to eliminate some of that shaming and blaming, and I think that also models it for the parents of how to do that with their kids. Absolutely.
Melissa: 51:13
I would
Heather & Melissa: 51:14
say you're also part of the solution. Mm-hmm.
Melissa: 51:17
So yes, you
Heather & Melissa: 51:18
are a part of the problem, and we have to look at how that happened. Yeah. Because
Melissa: 51:24
I would congratulate you for being able to say, "Look, I'm part of this puzzle." Um, I would be for any
Heather & Melissa: 51:33
parent who believes they're perfect and not part of, of
Melissa: 51:38
any family dynamic. Because every family has a dynamic.
Heather & Melissa: 51:42
Yeah. But...
Melissa: 51:43
And, and every family has problems in their dynamic.
Heather & Melissa: 51:47
Mm-hmm. So it's more about
Melissa: 51:50
As a family,
Heather & Melissa: 51:51
we want to become healthier. Mm-hmm. We wanna learn to communicate better with each other. We wanna learn to solve problems in a healthier way together. Mm-hmm. We just wanna have
Melissa: 52:00
healthier relationships,
Heather & Melissa: 52:02
and we need some help to find that path.
Melissa: 52:06
So here we are. These are the areas
Heather & Melissa: 52:09
where we're having issues,
Melissa: 52:10
that in
Heather & Melissa: 52:10
and of itself is a huge strength as a family.
Evan Q: 52:13
Yeah.
Heather & Melissa: 52:14
Mm-hmm. Yeah.
Evan Q: 52:14
So what's one thing a parent can change this week they ever call a
Heather & Melissa: 52:19
a therapist
Evan Q: 52:20
that will help move the needle for them? Tell their child
Melissa: 52:23
they're
Heather & Melissa: 52:23
sorry. Mm.
Melissa: 52:25
When they blow up this week,
Heather & Melissa: 52:26
or when they make that snarky comment, or
Melissa: 52:31
whatever
Heather & Melissa: 52:32
it is,
Melissa: 52:33
go to your
Heather & Melissa: 52:34
child and say, "I love you. I had a bad moment, and I lost it. And I am really sorry that I was not able to better regulate for you. I will work on that." Mm-hmm. Yeah. Yeah, and I'd say along the same lines, looking to highlight something that your child did well, even if it's a week- Mm that feels like it's from hell.
Heather: 53:00
Like, where can we
Heather & Melissa: 53:01
lean in that, hey, sure, maybe they smashed the TV, but this time they
Heather: 53:07
ki- They helped clean
Melissa: 53:07
it up.
Heather: 53:08
Yeah, they helped clean it
Heather & Melissa: 53:08
up
Heather: 53:09
Yeah. They didn't kick their dog on the way out the room, right? Well, they
Melissa: 53:12
didn't. So. They didn't kick that hole in the wall.
Evan Q: 53:13
Yeah. That's it. So how does a parent tell the difference between normal hard
Heather & Melissa: 53:18
and it's time to get help hard? Mm. I
Evan Q: 53:19
to get help hard?
Heather & Melissa: 53:21
think it's always time to get help. Yeah.
Evan Q: 53:24
I was gonna ask, is this like a when in doubt, come talk it out type of scenario or- Yeah,
Melissa: 53:27
I mean, if what you're doing isn't working,
Heather & Melissa: 53:30
get help. Mm-hmm.
Melissa: 53:32
It doesn't, there's
Heather & Melissa: 53:33
no s- I mean,
Melissa: 53:34
is a scale. I was
Heather & Melissa: 53:35
gonna say there isn't
Melissa: 53:36
a scale of badness,
Heather & Melissa: 53:38
but there kind of is. Sure. Um,
Melissa: 53:39
I mean, your kid might not
Heather & Melissa: 53:40
be mule-kicking
Melissa: 53:43
in walls.
Heather & Melissa: 53:44
Mm-hmm.
Melissa: 53:45
But maybe they're door can't figure out what's going wrong. Or maybe as the parent, you're
Heather & Melissa: 53:53
being triggered by something Mm-hmm
Melissa: 53:56
and having a hard So let's figure it out before it gets to that next level.
Heather & Melissa: 54:04
Yeah. Yes. I
Heather: 54:04
gonna say, it's
Heather & Melissa: 54:05
always, always, always better to be
Heather: 54:07
proactive Reactive.
Heather & Melissa: 54:09
Let's just wait and see till
Heather: 54:10
gets bad, and then we're really in
Heather & Melissa: 54:12
a bad space. And I think- It's harder to change. Yeah. And sometimes, too, even starting out with families who maybe would be on
Heather: 54:18
the lower end of
Heather & Melissa: 54:19
that scale- Mm of sometimes even therapy being used as just being intentional about getting an hour in together as a family for the week. Mm-hmm. And building the relationships back, Like, that is therapy, and that's- Right that can be just as important as the family who's coming in with the kid who is kicking holes in the wall.
Melissa: 54:36
And I think
Heather & Melissa: 54:37
that's the hard part for families is
Melissa: 54:38
feel like
Heather & Melissa: 54:39
it has to be bad enough
Melissa: 54:40
go to therapy. A- and even as
Heather & Melissa: 54:42
humans, as just people, it's gotta be bad enough, and we forget that it's also maintenance. Mm-hmm. It's skill-building.
Melissa: 54:49
We're not doing maintenance and skill building when we're in So a family comes in, and if they are towards the crisis we're gonna spend two, three months- just trying to navigate not
Heather & Melissa: 55:03
working on some
Melissa: 55:05
of those
Heather & Melissa: 55:05
lower acuity things. Yeah. Absolutely.
Evan Q: 55:10
a sign a family is actually not like a clinical measure, not something you'd look at and say on a scale, you know, but like what do you see when there... Is it, it like, is it repair? Is it starting to see that? Is that when
Heather & Melissa: 55:24
you know that there's an improvement happening? Hmm. Can I tell you what first came to my mind? Yeah. Individuals in the family unit appear happier. Hmm. They're more relaxed. Yeah.
Heather: 55:36
was gonna say
Heather & Melissa: 55:36
comfortability. Yeah. Like almost a little bit of a sense of emotional safety. Yeah. Able to communicate, even if it's not, you know, deep-rooted stuff, just, just a kid sharing about their day, you
Melissa: 55:49
want They
Heather & Melissa: 55:51
want to engage with each other. Mm-hmm. Yeah.
Evan Q: 55:57
Okay, a couple closing questions, one for each of you. Melissa, Melissa finished This in three years, if this works.
Heather & Melissa: 56:05
Lancaster
Evan Q: 56:06
are saying what
Heather & Melissa: 56:08
about how counseling works?
Evan Q: 56:09
works?
Heather & Melissa: 56:10
That it can be extremely
Melissa: 56:13
and
Heather & Melissa: 56:14
and money well spent with the right
Melissa: 56:18
provider
Heather & Melissa: 56:19
supporting you
Evan Q: 56:21
Okay. Heather, in one sentence to the parent still sitting the parking lot deciding whether
Heather & Melissa: 56:27
or not to Come in. Hmm
Heather: 56:32
Come in. Give it a shot.
Heather & Melissa: 56:35
Try
Melissa: 56:35
out
Heather: 56:35
something new.
Melissa: 56:36
Yeah.
Heather: 56:36
Yeah.
Evan Q: 56:37
What's
Heather & Melissa: 56:37
the worst that can happen? Right.
Melissa: 56:39
the definition of
Heather & Melissa: 56:39
insanity? Right, yeah.
Melissa: 56:42
Doing the same thing over and over again and expecting this different result.
Heather & Melissa: 56:46
Yes. Well, and I think that's a family- therapy or normal therapy, right? Individual therapy. Mm-hmm. I, I hear that
Heather: 56:53
all the so
Heather & Melissa: 56:55
intimidating and so scary to come and do, and now that I'm here..." Like,
Heather: 57:00
usually by the end of a initial intake or assessment, I usually check in, "When you came in today, you were really, really anxious. How are we feeling walking away?" Yeah.
Melissa: 57:09
So much better.
Heather: 57:11
Yeah.
Evan Q: 57:14
Well, been
Heather & Melissa: 57:15
a great, uh, discussion. Heather,
Evan Q: 57:17
thank you for be stranger. We wanna do more of these.
Melissa: 57:20
Yeah. We enjoyed having you here.
Evan Q: 57:22
Yeah.
Melissa: 57:23
This was fun.
Evan Q: 57:23
It was really a lot
Heather & Melissa: 57:24
of fun. Yeah.
Evan Q: 57:24
Yeah. So
Heather & Melissa: 57:25
Cool. Next we've gotta bring in
Melissa: 57:27
to talk about sex. Yeah.
Evan Q: 57:28
Yeah, okay.
Melissa: 57:29
Yeah. Sex and intimacy.
Evan Q: 57:32
All right. Sex and intimacy. You've heard it here. here. It's up next. Stay tuned. Thanks everybody.
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